What is Jackpot.com?
Jackpot.com is owned and operated by Lottomatrix Operations Ltd, a company registered in Malta. Amongst others, it holds a license issued by the UK Gambling Commission, Malta Gaming Authority, Swedish Gambling Authority, and Irish Revenue – National Excise Licence Office. This platform was launched in 2016 and is very popular as an online lottery service. However, Jackpot.com also offers an equally impressive online casino. The website is available in English, Russian, Portuguese, Spanish, Italian and German.
How to Sign Up with Jackpot.com
Before you create a Jackpot.com account, you need to know that you must be at least 18 years old to open an account. Players from certain countries are prohibited from signing up. The list of restricted territories can be located on the website’s ’terms and conditions’ page.
The registration process is pretty traditional for a modern online casino. You can sign up in a matter of minutes by following the simple steps listed below:
- Visit the Jackpot.com website
- Click on ‘Sign In’
- Fill the registration form with accurate details
- Check the disclaimers
- Submit the registration form
Welcome Bonus for New Players
The best casino bonuses are those with low wagering requirements. At jackpot.com, the welcome bonus comes with zero wagering requirements! Just create an account, deposit at least £/€10 and you will receive 50 wager free spins on the Play’n GO slot game ‘Book of Dead’.
The Casino Games and Software
The jackpot.com casino lobby is eclectic. With as many as 543 games on offer, the game portfolio is rather inviting. Apart from slot games in all shapes and sizes, you will also find plenty of live dealer games, progressive jackpots and traditional table games. Games found here are developed by some of the top game providers in the industry. You will find titles from the likes of Microgaming, NetEnt, BetSoft, Playtech, and many others. Below are some of the most popular casino games on the casino website:
- Slots – Book of Dead, Eye of Anubis, Tundra Wolf, Blue Wizard
- Progressive Jackpots – Epic Ape II, Jackpot Giant, Panther Pays, Gem Splash
- Live Casino – Live Roulette, VIP Blackjack Live, Deal or No Deal, Quantum Roulette
- Table Games –Premium Blackjack, Baccarat, Heads-Up Hold’em, Caribbean Stud Poker
Jackpot.com Deposits and Withdrawals
Jackpot.com Casino supports the following currencies:
- GBP (£)
- EUR (€)
- SEK (Kr)
The following banking options are supported at Jackpot.com Casino:
- Visa
- Mastercard
- Neteller
- Skrill
- Sofort
- WebMoney
- Maestro
- EPS
- Euteller
- FastBankTransfer
- MuchBetter
- Neosurf
- PayPal (for UK only)
- Paysafecard
- SafetyPay
- Trustly
- UPU
- Netbanking
Jackpot.com Customer Support
Customer support is a key part of the overall online casino gaming experience and Jackpot.com offers reliable, timely and professional customer support. There are multiple ways to reach out to a support agent and get the help required. The only drawback about customer support is that it is not available 24 hours a day and 7 days a week. The support operational hours are 09:00 GMT – 22:00 GMT. Contact information for customer support is as follows:
- Live Chat – on website
- E-mail – send an email to [email protected] and you will receive a response typically within 24 – 48 hours
- Telephone – +441515414507
FAQs
Is Jackpot.com mobile-friendly?
The jackpot.com website has been built using front-end technology such as HTML5 and JavaScript. Therefore, the website has the ability to automatically detect mobile devices and render accordingly. Therefore, as long as your mobile device is connected to the internet, you can visit the website from your smartphone and tablet and play on the go. The same account can be used for both mobile and PC, you don’t have to create a second account.
What is KYC verification and what do I need to do to verify my account?
Know Your Customer or KYC is an integral part of the Anti-Money Laundering efforts that have been introduced at online real money gambling platforms as a regulatory requirement. Therefore, Jackpot.com is legally obligated to verify the identity, address and proof of payment of their members for security reasons. In order to complete the verification process, you will have to send the requested documents to [email protected].
Can I Play Live Dealer games at Jackpot.com?
Most certainly – Jackpot.com has a dedicated live casino lobby exclusively for live dealer games. The live casino is mostly filled with live table games and live game shows. Live dealer games at that feature here are powered by Playtech.
What are affordability checks at Jackpot.com?
These are measures implemented by jackpot.com to ensure that their members gamble responsibly and stay within their budgets. When players try to chase losses and gamble more than necessary, the platform may (at times) request to verify the source of the monies. If you are able to prove that you can afford to spend the said amount of money on gambling, the platform will allow you to resume.
Is it safe to play at jackpot.com?
Jackpot.com is one of the most trustworthy online gambling destinations. While most online casinos are licensed by a single regulatory body, it is licensed by four leading gambling commissions from around the world. It is licensed by UK Gambling Commission, Malta Gaming Authority, Swedish Gambling Authority and NELO (Ireland).
How does jackpot.com protect my data?
Jackpot.com uses your data in strict accordance with their published privacy policy. Data is subjected to SSL encryption to prevent unauthorised access.
I have forgotten my Jackpot.com password, what can I do?
Jackpot.com has an account recovery process that you can use to reset your password and regain control over your account. Click on the ‘Sign in’ tab and then click on the “Forgot my password” link. An email with the password reset link is sent to your registered email address.
Does jackpot.com support cryptocurrency?
Unfortunately, not yet – the casino only supports fiat currencies at this time.
How long does it take to verify my account?
Jackpot.com attempts to complete all verification requests within 24 hours but it can take longer in some exceptional cases. It can take up to 72 hours.
How Can I request self-exclusion?
You can request self-exclusion by logging in to your account, and clicking the following: Account Details > Account Status > Self Exclusion.
Jackpot.com is powered by Lottomatrix Operations Limited and licensed by the MGA. License number MGA/B2C/362/2016. Play responsibly. For help visit www.rgf.org.mt. Players must be over 18.
