General information
Cashmio is operated by MT SecureTrade Limited and it is licensed by Malta Gaming Authority (MGA/CRP/257/2014) and UK Gambling Commission (039575). Cashmio was opened for the first time in May 2016 by two eager entrepreneurs that wanted to create a fun place for everyone to play, no matter the age, where you are from or how you like your casino experience. They wanted the site to have something for everyone. To me, that sounded amazing and that was one of the reasons I wanted to try it out for myself.
First Impression
When first entering Cashmio Casino I noticed the fresh look of the site. On the front page, you can see the welcome bonus offered and possibly some free spins when registering. I’m myself a bit suspicious about these cause they might have some small print in the terms and conditions, so I like to double-check it before I register.
The first thing after checking the website quickly around, I wanted to test the Live Chat to ask about what they offer for me for registration and for the first deposit. This was easily accessible from the side menu.
I needed to fill in my name and email address to start the chat. After doing this, I was amazed as I was already chatting with someone in a couple of seconds!
Even I didn’t have an account yet with Cashmio, the agent was very friendly and eager to help with my questions.
Cashmio Casino Bonuses
I’m playing from Finland and they could offer me 20 free spins to Netents game “Aloha! Cluster Pays” for simply creating an account. For the first deposit, they offer a match bonus of 100% up to 100€ and on top 100 free spins to “Spinions” from Quickspin.
Like almost all the online casinos, Cashmio has wagering requirements for the bonuses.
- For the free spins to “Aloha! Cluster Pays”, there is a maximum win limit of 100€ after wagering (45x) the bonus money won from the free spins.
- The welcome bonus offer had two different wagering requirements; for the match bonus, you need to wager your deposit 25x and bonus money 25x as the bonus is “sticky”.
- The winnings from the 100 free spins need to be wagered 45x before you are able to withdraw them.
Sounded pretty basic stuff so I decided to create an account with Cashmio Casino and test it out.
It’s good to check the terms and conditions as the registration free spins are not available for every country and they have different offers from other countries.
Join Cashmio Casino Now
I found the registration progress pretty simple. First, you just need to make yourself a username that is not in use yet, that might be the hardest part, at least for me. Then you will fill in your email and phone number and create a password. This is the first phrase, then you need to fill in some more details and in the end, it informs that you should get a confirmation email soon to verify the email address.
For me, the email came through in about 5 minutes. After clicking the link I was able to access my account with Cashmio.
Logging in is also simple, you just fill in your email or username and the password you created.
Cashmio Casino Promotions
When I logged in, I noticed Cashmio has quite interesting “daily missions” that by completing you can earn different prizes! There should be three new ones every day if you complete them or if you complete only one per day, there is always one new mission waiting. For example, if you spin a certain amount with a certain minimum bet in game X, you will receive free spins to another game as a prize.
“Cashmio Champions” races caught my eye as well. There you also have a certain minimum bet to spin with, but there are more games to choose from and you are also competing against the other players!
When I was making my first deposit, I noticed that PaySafeCard, Neteller or Skrill does not activate bonuses. That is a bit of shame, but what can you do. Luckily, I was able to use something else with my deposit so I got the bonus I wanted.
Cashmio Casino Payments
I was lucky to win something after wagering my bonus and spins and was ready to withdraw my winnings after having some fun with the slots! Simply, I went again to chat with the customer support and ask a few questions about this. I got very friendly support again and they told me that the withdrawals are usually checked within 24 hours from when you have requested it. And, I did not need to send any documents for now as I didn’t win that big. I was told that normally account verification needs to be done after you reach a limit of 2000€ with depositing and withdrawing.
Cashmio Casino does not take any fees from the payments, not with withdrawals or deposits. They offer quite many payment and withdrawal methods, like:
- Trustly
- Ecopayz
- Neteller
- Instadebit
- Idebit
- Skrill
- PaySafeCard
- Visa
- Mastercard
- VenusPoint (for Japanese players)
- Zimpler
- SIRU (for Finnish players)
- Interac (for Canadian players)
Not all of them are available for every country.
Cashmio Casino Support
I had heard only good things about the support, that is why I also tested it on every chance I got. I was surprised that the rumors were correct as every time I was taken to chat very fast and got friendly service and fast replies to my questions. Positive about the support is also that they don’t use any chatbots as I have seen in many online casinos. There is actually a real person replying every time, in chat and email.
Live support is open every day from 09-01 UTC time. They don’t have a phone support, however, the Live Chat is very quick when it is open and they also has e-mail support ([email protected]) if you don’t feel like chatting or it’s closed the time you have a question in mind.
Support is available in English, Finnish, and Japanese. Japanese is only available on limited hours and weekdays, not on weekends.
Cashmio Casino Games
Cashmio offers over 1500 different slots, live games, and jackpots. In the live game section, you can find for example; from Netent Live Blackjack and Roulette, from Evolution Gaming different Roulettes and Blackjacks, Poker, Baccarat and much more.
You can find many different game providers from the slot games, bigger and smaller;
- Netent
- Quickspin
- Red Tiger
- Play N Go
- IGT Games
- Edict
- NoLimit City
- Yggdrasil
- NYX Gaming
- Pragmatic Play
- Betsoft
- Microgaming
- and so on…
Cashmio Casino does not have their own mobile app, but the site works nicely with for example Chrome. I had no issues with testing the site on mobile or tablet myself. Sometimes the site was a bit slow when loading games, mostly I think the reason was that I was on the move and the internet connection was not that good. I was still able to play in the end though.
Verdict
Cons is that the live support is not available 24/7 and the site was working a bit slowly sometimes. Also, if you are into sports betting, there is no option for that.
The page is nice to watch and navigate and there are games where to choose from.
As an online casino, Cashmio left a really nice overall impression for me and everything worked. A big plus for the positive support agents, or Cashmios as they call themselves, helping me out with every small question I had!
