Welcome to our KOI Casino Review! When a player enters the Koi-themed casino cave, they are greeted by a very clean, fast-paced and streamlined site that immediately feels familiar and at home. Indeed, the site is extremely clear and, to this reviewer's eye at least, very good-looking, so on the surface at least, things seem to be going very well.
The theme of the site is very understated, with the koi fish not being seen much other than in the name and logo of the casino. We think this approach is a good one, as the site would quickly become corny and silly if the fish attacked you directly in the eye at every possible turn. As it stands, the implementation is just right, and we don't even need this much more of a theme!
The colour scheme of the casino is very simple and elegant. The background colour is pure white, which of course is always a good choice. In addition to white, there is also a red-orange colour, which works very well as an enhancement colour and makes the whole place look dynamic and streamlined. In addition to the elegance, there's also an emphasis on user-friendliness, resulting in a nice and very clear site that's easy to use for beginners and seasoned players alike.
Welcome bonus at Koi Casino
The newly launched Koi Casino offers a rather traditional welcome offer, which is 100% up to €500 on the first deposit. In order to qualify for the bonus, you will need to deposit at least €20. Additionally, before you can cash out any funds, you will need to meet a 25x wagering requirement on the bonus money. This will need to be cleared within 7 days. While in a very short time frame, the process is made easier by the relatively easy wagering conditions.
In addition, players get up to 15% cashback every day. The way this works is simply that after you deposit and play at the casino one day and lose, you'll need to check your email the next day. This, however, comes with a 10x playthrough requirement that must be finished within 1 day. Furthermore, winnings from the cashback cannot exceed 20x the bonus amount.
Games and software at Koi Casino
Naturally, the site won't get very far on looks alone, but to be successful you need a wide and entertaining range of games. In fact, many people would say outright that it doesn't matter what you look like as long as the games are good and there's enough quality entertainment on offer. Fortunately, this universal truth is also known to the people at Koi Casino, which means that they have invested heavily in the games!
High-quality and interesting gaming content is provided in the form of casino games only, meaning that there is no betting or anything else to be found in this gaming cave. The casino is therefore strictly focused on its core competencies, which is of course a good thing. All the traditional and most common game genres are available from a wide selection, meaning all the familiar favourites are included, from slots to video poker and everything in between.
With a nice variety of games to choose from, players at Koi Casino will of course also be greeted by the familiar first-rate game developers behind the slots and other games on offer. There are plenty of familiar names on the list, starting with the well-known NetEnt, but alongside the big names, there's also an interesting selection of titles from smaller and relatively unknown houses, such as Crazy Tooth Studio.
Of course, it's the slots on offer that get the most attention, as slots are by far the most important and popular product at this casino. This is revealed when you click on the ‘Favourite games in your area' button in the games library, which will take you to a list of which games are currently in high demand at the casino.
It will come as no surprise to anyone that the popular games section is full of familiar top-tier slots. With a colourful selection of games to keep you entertained and happy, if you're looking for a place to play popular and quality slots, Koi Casino is a no-brainer!
For many players, jackpot games are the lifeblood of online casino gambling, as these mega-mills allow players to win up to millions of euros on one lucky spin. Of course, in light of this information, it's no wonder that these jackpot games are a jam for players.
For some strange reason, there is no dedicated section or category for this genre of games on this casino site, which is of course a great pity. However, this is not the case, because even though there is no category, there are still some very high-level jackpot games on offer. The only problem is that the player has to find these titles such as Divine Fortune using the search function or by browsing through the ‘All Games' section to find the jackpot games on offer.
Many players love the table and card games familiar from “real” casinos, which are also available at Koi Casino. These games can also be enjoyed with a live feature and a real game master, meaning interactive and very enjoyable moments on the live casino side.
Unfortunately, the selection of live casino on offer is not very large. In fact, a quick calculation reveals that there are currently only 24 different live games available on the site. That's a relatively small number, but luckily there are plenty of quality live games from Pragmatic Play and Evolution Gaming in a variety of genres to squeeze into that number.
Of course, the wide selection isn't limited to just live casino, slots and carefully jammed jackpots, there's plenty more to enjoy! For example, there's a whole section dedicated to table games without the live feature, so you can enjoy roulette and card games in complete privacy if you wish.
There is also a dedicated section for video poker, with a whole section of one game. Scratchcards don't seem to be on offer at all, but there is a very nice investment in Megaways games instead. These games, which have more paylines than usual, are searchable and have not been given their own category.
Deposits and withdrawals at Koi Casino
Money moves at an unconscious speed at this casino, as it's a fast-paced site that offers instant transfers. This payment feature works both ways, meaning you can deposit and withdraw money with amazing speed. Thanks to this service, players don't have to wait around for any turnaround but can play directly with their online banking credentials and a hair out of place.
In all simplicity, the way it works at Koi Casino is that all the player has to do is select the appropriate deposit amount directly from the venue's homepage and press the orange “Play Now” button to make the deposit. Deposits made via Zimpler are confirmed by online banking credentials, so the player's identity is confirmed in the same transaction without the need to register.
Withdrawals are also fast, as soon as the withdrawal request is approved, the money is sent to the player's bank account. There's no need to wait at this stage either, as the money is transferred in real-time and your winnings will be in your bank account in no time at all, or at least in a matter of minutes.
Recently, Koi Casino has also introduced the register-to-play feature. This in turn means that you can use a lot of different payment solutions like e-wallets, credit cards and cryptocurrency! So, enjoy playing using your Skrill and Neteller, VISA and Mastercard, Bitcoin, Litecoin, Ethereum, and more.
Customer support service at Koi Casino
If you're looking for a place where you can get by without needing to know any languages, Koi Casino is an excellent choice! The entire casino is fully localised down to the last detail, so that customer support in the language of the player's choice also works without any problems!
You can easily access the live chat from the bottom left corner of the casino page. When you press the button and the chat window opens, you can fill in your details and choose the language you want to be served in. Currently, help is available in English, Finnish, Norwegian, German and Polish.
If your problem happens to be of a less urgent nature, you can also easily approach the casino's customer support via the contact form or email ([email protected]). The support is fully localised, so there's no need to try to work out your own problem in rally English. This is sure to please players with no language skills in particular, who can enjoy what this gaming cave has to offer without a dictionary or a translator.
Players' opinion on Koi Casino
“The amazingly good-looking site immediately drew me in like a fly on the wall. Behind the sleek design was a fast-paced and well-rounded experience that was fun and easy to enjoy. The only thing I missed was the welcome offer, but fortunately, this gap is filled with cashback.”
“It's nice that cashback is given to players every day! I find the weekly cashback only to be a generous and small benefit, so it's nice that this casino is really going all out with these really generous and big cashback.”
“The games on offer are really good. I wish they would have created separate categories for jackpots and Megaways games, as it's a bit hard to navigate the selection at the moment. But the main thing is that there are different and very good games to share with others! High-quality stuff all round.”
We took a close look at the players' experiences and, for the pleasure of our readers, dug out the excerpts from the Trustpilot feedback collected by the casino above. As is clear from their experiences, players have been very happy with the way the site has been running and the way it has been going, meaning that Koi Casino has done a great job of selling itself to players.
The players' sentiments echo those of this reviewer, with the site earning praise for its snappy feel, quality games and generous cashback offer. The only shortcoming highlighted by players is the lack of a welcome offer, and this is a minor gripe in the grand scheme of things, so it doesn't affect the overall rating much.
Is Koi Casino legitimate?
Honesty goes hand in hand with the new Koi Casino, as this gaming site is completely safe and trustworthy. This is, of course, thanks to the Curacao Gaming Authority, which has granted this operator a gaming license (8048/JAZ). These authorities also monitor the site's activities and ensure that the casino's staff play by the same rules, i.e. honestly and fairly at every turn.
As the reliability of the casino is one of the most important criteria when choosing a gaming site, the experienced team at KasinoHub has also tested and trialed the site. Based on this test, we can say with a smile that this online casino passes the stringent quality standards with flying colours and that it is an honest and proper gaming site in all respects that can stand the light of day.
Summary and final verdict
All good things come to an end and that's the case with Koi Casino's review and testing. We wouldn't have wanted to stop playing, as the casino's offerings were downright charming and the time spent playing the games flew by. This is a good sign, if anybody, as it is easy to conclude that there is a high level and very interesting casino entertainment for the money!
The first thing to talk about is the only negative aspect of the site, which is the lack of free spins on offer. For many players, free spins are the main attraction of a casino, so it's understandable that Koi, which relies solely on cash bonuses, may disappoint in this regard. Fortunately, however, cashback is handed out generously and fairly every day, so players are certainly not left completely empty-handed.
And there are too many good things to list! The casino deserves positive feedback, especially for its speed and straightforward deposit and authentication process. The localisation has also been exceptionally well done, so we think this online casino is worth a try without delay.
Koi Casino FAQ
Is Koi Casino a safe casino?
Worries aside, security is a matter of honour at this site. Security is reflected in both encryption and controls, meaning that the overall experience is extremely safe.
Does Koi Casino give out bonuses or free spins to its players?
There is no traditional welcome bonus with free spins. Instead, there is a generous cashback bonus that players can enjoy on a daily basis.
How do I open an account at Koi Casino?
Just visit the website and fill out the sign-up form in a minute or two. Actually, there's no need to register for the modern, fast-paced site. All you need to do is select your deposit amount, log in directly from the homepage and start playing.
Is Koi Casino a scam?
This fresh and classy site is not a scam. This is ensured by the site's license and the fact that the authorities monitor all activities of the gaming site.
How can I make deposits and withdrawals at Koi Casino?
All payments are handled quickly and easily. Simply select the deposit amount from the homepage and use your preferred payment method.
Which license does Koi Casino operate under and are winnings tax-free?
As it is licensed in Curacao, most players are required to inform the tax authorities of their winnings at the time of withdrawal. In addition to this information, the player is also responsible for tax obligations.