Promising a platinum-plated experience on its website, does Platinum Play Casino deliver? In this review, we answer this question by taking a look at this well-established online and mobile casino and discussing our findings – from the casino’s bonuses and promotions to its games, banking, security, support, and more.
General Information
The casino was established in 2004, so we already know it has over twenty years of experience. That it has lasted so long and is still going strong today can only be a testament to its popularity and trustworthiness. It’s fully licensed by the Alderney Gambling Control Commission (AGCC) and comes certified by external testing agency, eCOGRA. That means you can rest assured that the casino is compliant with fair gameplay and accountable conduct. Furthermore, stringent measures are in place for your security along with excellent customer support and reliable banking options.
On the entertainment front, Platinum Play delivers big time with hundreds of top-quality casino games (slots, jackpots, tables, arcade, live, etc.) as well as loyalty rewards and regular promotional offers. All are easily located on Platinum Play’s user-friendly site that’s accessible on both desktop and mobile.
Signing up at Platinum Play also proves seamless – all you have to do is:
- Click/tap on the Sign Up button to go to the virtual registration form.
- Follow the prompts to enter your information – including your country, username, password, email address, first and last names, date of birth, preferred language, preferred currency, and billing address.
- Tick the boxes for receiving notifications and accepting the terms and privacy policy of Platinum Play.
- Click/tap the Register button to complete the process.
Then it’s a case of logging into your newly created account so you can begin your player journey – which we’ll get into in more detail below.
Platinum Play Casino Bonus Offers
Platinum Play has lots to give – starting with your $800 Welcome Bonus and 50 Free Spins, which includes the following:
- 1st deposit: 100% up to $400 bonus + 50 Free Spins on Mega Moolah (min. $10 deposit) or 55 Free Spins on Hyper Strike (min. $1 deposit).
- 2nd deposit: 100% up to $200 bonus.
- 3rd deposit: 100% up to $200 bonus.
Wagering and terms apply, with the minimum deposit requirement being $1/$10. Also worth noting, the welcome bonus is only available for seven days from the date you registered your account.
But that’s not all, there’s your Daily Offers to look forward to as well, which includes:
- 10 Free Spins credited to you every day on the Mega Millionaire Wheel™ slot – kicking into action on your first deposit, it grants you 10 daily chances to win the $1,000,000 jackpot.
- Tailor-made match bonuses that are updated every 24 hours and based on your individual play habits and history at Platinum Play.
Next up, we have the casino’s generous Loyalty Programme:
- The fun starts with 2500 loyalty points, also granted on your first deposit.
- Further points are earned with every real money wager made on a game.
- When enough points have been collected, they can be redeemed for bonus credits.
- The more points collected, the higher up the loyalty levels you’ll go.
- Levels include Bronze, Silver, Gold, Platinum, Diamond and Privé.
- Each successive level adds more and more unique benefits for your gaming.
Finally, let’s consider the casino’s Other Exciting Features, such as:
- The Bonus Wheel – you’ll find it in your account and it’s available to spin at prescribed times for your chance to win bonus credits, loyalty points or free spins.
- Promotions – themed around selected events and holidays, these arrive on the regular and are available to participate in your promotions page on login.
- Tournaments – simply click/tap on the 777 icon within a selected slot to be taken to the tourney page to compete against other players while aiming to top the leaderboard.
Platinum Play Casino Online Games
Platinum Play Casino has an excellent games selection powered by the likes of:
- Games Global (Microgaming)
- Pragmatic Play
- OnAir
- Spribe
- Evolution
- NetEnt
- Red Tiger
These software providers are renowned for delivering quality games with standout graphics, soundscapes, and in-game bonus features. The game categories are clearly displayed in one’s Platinum Play account and include:
- Slots: The most popular category amongst players, slots include 3-reel classics as well as modern video variants with differing themes, paylines, ways-to-win mechanics, and other exciting features like Free Spins, Rolling Reels™, Link&Win™, and more.
- Tables: From perennial favourites like blackjack and roulette to baccarat, video poker, and sic bo, Platinum Play’s table and card games deliver thrills aplenty whether you’re a novice or a more experienced player.
- Live Casino: You don’t have to travel to a brick-and-mortar casino for authentic gameplay action. Simply stream Platinum Play’s live blackjack, roulette, baccarat, poker, or gameshow-style options to your PC or mobile device and play against actual dealers and other players from the comfort of your home or while you’re on the move.
- Bingo: While comprising a fairly limited selection of games, there is nevertheless plenty of fun to be had with the video bingo elements that have been added to selected popular slots.
- Arcade: More fun is to be had in this category It includes simple scratch cards as well as thrilling crash games with their increasing multipliers.
- Jackpots: Let’s dive into the excitement of progressive jackpot games. Every time a player makes a real cash wager on these games, a portion of their bet contributes to the overall jackpot. The more players participate, the larger the jackpot grows. Some games, like the immensely popular Mega Moolah series, start with an impressive base jackpot of $2,000,000, making the potential winnings substantial. When a player hits the jackpot, it resets to its original amount, ready to grow again.
- Must Win Jackpots: Keep an eye out for games marked with the lightning bolt icon, indicating the presence of the Must Win Jackpots feature. This includes the Daily Jackpot, which is guaranteed to be won once every day, and the Rapid Jackpot, which must be won multiple times throughout the day. These features ensure frequent opportunities for players to win significant prizes.
Also worth noting is that Platinum Play offers a For You category which is made up of new, exclusive, favourite, hot, and cold games, so it’s definitely worth checking out. Popular games include:
- Juicy Joker Mega Moolah
- 9 Masks of Fire
- Agent Jane Blonde Returns
- Thunderstruck II
- Amazing Link™ Zeus
- European Roulette
- Classic Blackjack Gold Series
- Jacks or Better
As for the fairness of the games, Random Number Generator (RNG) technology is in place to ensure just that, while in the live casino options, professional dealers and hosts are in full view and act accordingly to ensure the impartiality of the outcomes.
Platinum Play Casino Payment Options
Platinum Play Casino prioritises the safety and convenience of its players when it comes to banking and security. The casino offers a variety of secure and reliable banking options for both deposits and withdrawals, ensuring a seamless experience for users.
Banking Options
- Credit/Debit Cards: Visa, MasterCard.
- E-Wallets: Skrill, NETELLER.
- Bank Transfers: Direct bank transfers and instant banking options.
- Prepaid Cards: Paysafecard and other prepaid solutions.
Deposits are processed instantly, allowing players to start enjoying their favourite games without delay. Withdrawals are typically processed within 2-7 days, although the exact time may vary depending on the chosen method.
Security Measures
Platinum Play Casino employs advanced security protocols to protect players' personal and financial information. These include:
- SSL Encryption: All transactions are secured with 128-bit SSL encryption, ensuring that sensitive data is transmitted safely.
- Firewall Protection: Robust firewall technologies safeguard the casino's servers from unauthorised access.
- eCOGRA Certification: Platinum Play Casino is certified by eCOGRA, ensuring fair play and responsible gaming.
- Know Your Customer (KYC): A process whereby supporting documents can be requested as proof of identity, address, and funds, to safeguard you and the casino against fraudulent activities like money laundering and identity theft.
The casino also promotes responsible gambling by providing tools and resources for players to manage their gaming habits, such as self-exclusion options and deposit limits. With its comprehensive banking options and stringent security measures, Platinum Play Casino ensures a safe and enjoyable gaming environment for all.
Platinum Play Casino Customer Support
When it comes to customer support, Platinum Play Casino has you well-covered. As a first port of call, the casino provides a highly informative FAQ page, designed to offer comprehensive answers to a wide range of common questions. This page addresses all major topics, including technical issues, registration queries, wagering requirements, and banking enquiries, ensuring that players can quickly find solutions to many of their concerns.
If you still need assistance after consulting the FAQ, Platinum Play Casino makes it easy to contact a support agent through its live chat facility. Here, a friendly, skilled, and knowledgeable customer support team member will be ready to help resolve your queries efficiently. What’s more, this top-notch service is accessible in multiple languages, including English (available 24/7) and at scheduled times in other languages. This ensures that players from diverse linguistic backgrounds receive the support they need in a language they understand.
Verdict on Platinum Play Casino
So, what are our final thoughts regarding Platinum Play? It certainly seems to deliver that platinum-plated experience. It’s fully licensed, eCOGRA-certified, employs state-of-the-art security measures, adheres to responsible gaming practices, and provides trusted and reputable banking options. On top of all that, it delivers first-rate entertainment with:
- A Welcome Bonus of up to $800 for new customers plus 50 free spins on Mega Moolah.
- 10 Daily Free Spins to win a million.
- Daily match offers based on your play history.
- Random Bonus Wheel prizes.
- Level-based loyalty rewards.
- Exciting slot leaderboard tournaments.
- Over 800 top-quality casino games.
What do we rate Platinum Play Casino? A glittering 9.5 out of 10.
Btw, for those seeking alternatives to Platinum Play Casino, we have carefully curated a list for your convenience. The top picks in our collection are Lucky Nugget Casino, Ruby Fortune Casino, and Gaming Club Casino. These casino platforms also offer free spin bonuses, enhancing your gaming experience. Best of luck!
Frequently Asked Questions
What is Platinum Play Casino?
Platinum Play Casino is an online casino that offers a wide variety of games including slots, table games, and live dealer games. It has been operating since 2004.
Is Platinum Play Casino licensed and regulated?
Yes, Platinum Play Casino is licensed and regulated by the Alderney Gambling Control Commission and is also certified by eCOGRA for fair gaming practices.
What types of games can I play at Platinum Play Casino?
You can play a variety of games including slots, blackjack, roulette, video poker, and live casino games. You’ll also find games with progressive jackpots starting at a jaw-dropping 2 million plus selected slots with the exciting Must Win Jackpots feature.
Are the games at Platinum Play Casino fair?
Yes, all games at Platinum Play Casino are audited by eCOGRA, an independent testing agency, to ensure they are fair and operate with a random number generator (RNG).
What bonuses and promotions are available for new players?
New customers can take advantage of a welcome bonus that includes a match bonus on the first deposit. Additional promotions and loyalty rewards are available for regular players.
How can I deposit money into my Platinum Play Casino account?
You can deposit money using various methods including credit/debit cards, e-wallets bank transfers, and prepaid cards. The available methods may vary depending on your location.
How do I withdraw my winnings from Platinum Play Casino?
Withdrawals can be made using the applicable banking method. It involves requesting a withdrawal through the casino’s banking section, and the processing time varies depending on the method used.
Is Platinum Play Casino mobile-friendly?
Yes, Platinum Play Casino has a mobile-optimised site and offers a mobile app, allowing you to play games on smartphones and tablets with ease.
What should I do if I encounter a problem while playing?
If you encounter any issues, you can consult the informative FAQ/Help section in your account or contact Platinum Play Casino’s customer support via live chat.
Is there a loyalty programme at Platinum Play Casino?
Yes, Platinum Play Casino offers a loyalty programme where you earn points for playing games. These points can be redeemed for casino credits and other rewards. Additionally, there are various levels of loyalty that offer increasing benefits as you climb higher.
